Interview with CTDI on their Climate Transformation
We are excited to work together with CTDI to advance climate transformation. Can you please introduce yourselves?
Interview Partner Jochen Bolzhauser, Quality & OpEx Manager at CTDI: CTDI is a global full-service company in the communication industry with over 20,000 employees across 100 locations. Test, repair, and integrated logistics services as well as spare part management of electronic systems are our core business. Our customers include major network operators, service providers, and many global manufacturers. CTDI is a family-owned business based in West Chester, USA. In Europe, we have over 4,400 employees across 12 countries, with our European headquarters located in Malsch near Karlsruhe.
The technologies we handle include access and transmission network equipment, all mobile technologies, set-top boxes, gateways, mobile devices, entertainment electronics, money and payment systems, industrial scanners, and printers.
How do you address climate in your business model?
Repair instead of throwing away – through our sustainable services, we help our customers reduce their own and global CO2e footprint. With “CTDI Planet Protect,” we aim to take this to the next level. We optimize our business processes to better support the circular economy. We also ensure that everyone takes responsibility for environmental protection within their daily work processes.
What are your climate goals?
We want to contribute to reducing CO2e emissions and conserving natural resources both as a company and through our services and technical developments. Therefore, we have aligned our climate goals with the Science Based Targets and aim to achieve a 100% reduction of Scope 1+2 emissions at all of our European locations by 2028. By 2030, we aim to reduce our Scope 3 CO2e emissions by 50%.
We conducted the Climate Performance Assessment together. What was your motivation for this?
Continuous improvement is one of our most important processes. Therefore, we regularly undergo ISO 9001 and 14001 audits, as well as customer audits, to continually develop and uncover untapped potential as a company. Another motivation is that CTDI always strives to obtain independent opinions on our environmental strategy. Only in this way can we achieve our ambitious climate goals. The Climate Performance Assessment helped with that.
What are the most important learnings you have gained? What are the next steps?
An important learning is that our “Planet Protect” strategy still has potential for improvement. One of the most important findings is the need for third-party auditing. We want to focus on this aspect in the coming years and possibly acquire a certified CO2e accounting software.
How do you deal with your supply chain and the resulting emissions?
We are in the process of demanding emissions from all of our logistics service providers. New contract partners will only be accepted if they support our “CTDI Planet Protect” goals. In the area of shipping, we already use CO2e-neutral logistics service providers in almost all areas.
What are best practices you want to share with other organizations?
Communication with all employees is the key to success for a successful implementation of environmental goals.
Thanks for the interview Jochen Bolzhauser, we are happy to drive climate transformation together!